Cross-border E-commerce Independent Site Order Risk Analysis and Avoidance Strategies

As a seller of independent cross-border e-commerce sites, facing order risks is an inevitable challenge. While striving to avoid risks, we can analyze and deal with them from multiple dimensions.

Order Risk Dimension

Common dimensions that may generate risky orders include:

  1. Ordering IP
  2. Browser language
  3. Country of delivery
  4. Buyer's time zone
  5. Whether it is a proxy IP
  6. Order amount
  7. Number of orders
  8. Whether it complies with Paypal seller protection policy

Order risk level and common scenarios

The order risks of foreign trade independent sites are usually divided into four levels: slight risk, light risk, moderate risk, and high risk. Common risk scenarios include:

  1. Chinese buyer warning based on ordering IP, browser language, and delivery country or region
  2. Ordering IP does not match the delivery address country
  3. Credit card channel or Paypal obtains high-risk country data
  4. Order buyer uses proxy IP to place an order
  5. Abnormal order amount and quantity
  6. Judgment based on Paypal seller protection policy
  7. Order placed with high-risk IP
  8. Unusual choice of payment method
  9. Special email risk

Order risk avoidance strategies

In response to order risks, we can adopt the following risk avoidance strategies:

  1. Understand and analyze the dimensions of order risks
  2. Reasonably avoid risks and create maximum value
  3. Automatically verify orders using risk assessment tools
  4. Send and analyze information based on triggered rules
  5. Add decision criteria during the order shipment phase

By employing the above strategies, it can assist independent site operators in effectively mitigating risks, ensuring safe and efficient order processing.